• Local move – the consumer must pay full price at the end of the job after the final walk through and inspection (payment is due immediately after your move is done).
• Long-distance move – the consumer must pay a 50% price on a moving day. The other half must be paid after the delivery, inspection, and final walk-through.
• Storage services – payments are collected monthly. Our consumers receive a monthly invoice through e-mail with payment information. You will be able to pay with a variety of online payment methods including credit/debit card.

Please empty all dresser drawers, file cabinets and desk drawers. Remember that the furniture will have to be wrapped in blankets,  lifted, carried, unwrapped and set in the new home,  so if it’s overstuffed and extra heavy it will be more difficult to handle, hence this is risky for both the furniture and the mover. If the furniture will have to be navigated through challenging obstacles, like a winding staircase, it’s usually best to remove everything, even the drawers, as it may be necessary to flip the furniture on its side or upside-down to get it through.  THE MOST VALUABLE MOVERS crew will advise and update of the risks if furniture will need to be navigated through challenging stair cases, windows, or turns.

MOST  VALUABLE Movers reserves the right to reschedule the move at an agreed upon time, without liability if there is inclement weather, including, but not limited to heavy/freezing rain, snow emergency, hurricane warning, weather travel ban etc.

If the move requires work above and beyond the original order for services, Most Valuable  Movers reserves the right to fulfill other obligations before completing additional work. For example, you have originally ordered services for two (2) rooms move only. On the day of the move you are adding additional rooms to move, not mentioned at the time of request, additional pick-ups/drop offs etc.,  will significantly increase total move time and will reflect on your total billing.  Also in order to make our schedule on time for the next move,(if we do have it scheduled) we reserve the right to postpone additionally requested services till our next availability and/or after completion of other jobs that day.  we’ll work with you to make it happen in any situation. We greatly appreciate if you will update any changes ahead of your move even if it’s few hours before the start of  the move.

If Most Valuable Movers team is hired to do full, partial packing and transferring the client’s belongings to a safe storage facility, we also make sure that things are well protected, marked, and inventoried.  Also, each client receives a copy of the inventory to know, what each box or package contains.

If you decide to self-pack all of your items for storage, please note, that you may only use the unit for storage which is not prohibited in Most Valuable Movers storage facilities. Items that are prohibited include combustible or flammable materials or liquids, including petrol, oil or paint, explosives, chemicals, radioactive materials, toxic waste, asbestos.

Any damage claims must be submitted in writing to our claims department. Applicable notes about these damages must be made in writing on the bill of lading as well pictures taken on the day of your move before movers leave your premises. Our company standards do assume a full inspection of furniture by both our movers and customers. However, the final inspection is the responsibility of the customer. All of our customers sign a bill of lading upon completion of a move. It reads “The above services were rendered and all goods delivered in good order, except as noted”. For any insurance company this document is critical in noting charges the same day, to ensure the damage occurred that day and that coverage could be provided.

Unless payment is made in full as is due we are not required to answer or process a claim. Do not assume you may deduct the money from the final bill to compensate yourself in the event of damage.

Customer is responsible for requesting moving permits if ones may be required. Most Valuable Movers can only recommend getting permits for local or long distance moves as they guarantee parking the moving truck as close as possible to your doorway. Because you are familiar with the parking situation on your street, you must decide if you need one, or if you can manage parking on your own. In most cases we require 35-40 feet to park the truck. We highly recommend getting permits at Arlington, Washington, DC such a Georgetown and other areas, where is some restriction for parking. If there is nowhere to park at the time of Most Valuable Movers arrival, the crew will start your moving clock while they will be searching for parking. Driver reserves the right to park anywhere at his discretion to better perform services, even if it is illegal and/or he has to double park. Customer agrees to pay any parking fees or tickets assessed to the carrier for any vehicle under hire by the customer at the time of the charge

We will not be responsible for damage to plumbing, electrical systems, or for water damage associated with the connection or disconnection of washers, dryers, lamps if we asked to disconnect. Please have appliances or any electrical equipment disconnected by professionals prior to the move.

Most Valuable Movers moves pianos, safes, appliances, gym equipment and other heavy items locally and long distance. Special equipment and extra protection might be required to protect the surfaces of the flooring or outside steps. Most Valuable Movers reserves the right for extra charges in these circumstances due to extra materials or extra time for labour to finish the job safely.

 Most Valuable Movers have all the necessary equipment and are quite expert in the field. There is $50.00 charge per flight/per piece for hoisting. We can bring your furniture up through the window or to the upper floor deck with a sliding door, if you have one. Some furniture is too big for the window though, so please measure your windows before the move. In some cases, however, hoisting is unsafe so please respect the mover’s decision not to hoist this particular piece of furniture to avoid injuries.

Most Valuable Movers are concerned about the safety of your furniture. That’s why we have tons of blankets to wrap the furniture and moving straps to strap it to the wall of the truck to prevent shifting. We have dollies and hand trucks. We also have tools to take apart and reassemble furniture. There is no charge for  blankets, straps during the move.

Blanket charge’s do occur if you placing your items into a storage and want your things protected professionally, if not blankets can be removed.

Most Valuable Movers  truck’s you see is a 26 or 16 foot with a ramp and a box. The moving van is a bit wider than a car, it’s also considerably taller. So we ask you to take a realistic look at your street before the move. Some streets are narrow – we know it, and some overpasses have a disappointingly low clearance. There are plenty of ways to avoid scratching someone’s parked car while trying to squeeze a huge truck into a narrow street. Smaller 16 foot trucks perfect for these occasions.

Let’s plan in advance! Some households too big to fit in one 26 foot truck. There are several ways to approach this situation, the most common of them is making a second trip if it’s a local move and very close by to your new address,  or simply request a 2nd truck.

If Most Valuable Movers is only providing loading or unloading services, we are not responsible for any damages, which may occur in transporting the furniture and is released of all liability after loading the truck prior to unloading. We are only responsible for items in our immediate care, custody, and control.

For example, if you hired Most Valuable Movers professional team to help load the truck, but you or another company is responsible for driving the truck to your destination, that means – we are not responsible for any damages or missing items. If you or somebody was loading a track and Most Valuable Movers was hired only to Unload at your destination, that means – we are not responsible for any damages or missing items.

Flat Screen TV’S  are susceptible to damage from extreme temperatures, slight bumps, and altitude changes. The original packaging is the best. In any case, please note that in the absence of physical evidence of external damage or negligence (visible damage) we are not responsible for TVs functioning after delivery.